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Privacy Policy

Last updated: 25.01.2025

The protection of your personal data has the highest priority for Medicus GmbH. We treat your data confidentially and in accordance with legal data protection regulations and this privacy policy.

1. Controller

Medicus GmbH

Pilgersheimerstraße 1

81543 Munich

Germany

Phone: +49 171 9964975

Email: gruender@opteona.com

Managing Directors: Niels Post, Johannes Notheis

2. Data Protection Officer

You can reach our external data protection officer at:

Johannes Notheis (MsC)

Pilgersheimerstraße 1, 81543 München

Email: datenschutz@medicus.de

3. General Information on Data Processing

Personal data is all information that relates to an identifiable natural person (e.g., name, email, telephone number).

Processing refers to all operations involving this data – e.g., collection, storage, transmission, or deletion.

4. Website Provision

When accessing our website, your browser automatically transmits information to our server:

  • IP address
  • Date and time of access
  • Browser type/version
  • Operating system used
  • Referrer URL
  • Internet service provider name

This data is processed exclusively for technical purposes and to ensure system security. Evaluation is done anonymously for statistical purposes.

Legal basis: Art. 6 para. 1 lit. f GDPR

5. Contact Forms & Callback Service

When you request a second opinion through our form or arrange a callback, we collect:

  • Name
  • Email address
  • Phone number
  • Medical information (voluntary)

We process this data exclusively to handle your inquiry.

Legal basis:

  • Art. 6 para. 1 lit. b GDPR (pre-contractual measure)
  • Art. 9 para. 2 lit. a GDPR (consent for health data)

6. Service Provision & Medical Second Opinion

To create a medical assessment, we may collect and process:

  • Health data (e.g., findings, medical reports)
  • Insurance & contact information
  • Content from conversations or written submissions

This data is treated strictly confidentially and evaluated exclusively by qualified physicians.

Legal basis: Art. 9 para. 2 lit. a GDPR (explicit consent)

7. Data Storage and Deletion

Health data is stored for 10 years in accordance with medical retention requirements and then anonymized.

You can request deletion of your data at any time, provided there is no legal obligation to retain it.

8. Sharing with Third Parties

Data is only transmitted to medical specialists or your insurance company with your consent.

Examples of recipients:

  • Specialist physicians (for second opinion)
  • Billing service providers (when cooperating with insurance companies)

9. Your Rights

You have the right at any time to:

  • Information about stored data
  • Rectification
  • Deletion
  • Restriction of processing
  • Data portability
  • Withdrawal of given consents

Please contact us at: datenschutz@medicus.de

10. Cookies

Our website uses cookies:

  • Technically necessary cookies (e.g., session ID)
  • Analysis & marketing cookies (only with your consent)

Legal basis: Art. 6 para. 1 lit. a GDPR

You can withdraw your consent at any time via the cookie banner ("Manage cookies" at the bottom of the page).

11. Third-Party Services

a) YouTube (embedded videos)

YouTube is integrated in enhanced privacy mode. Data (e.g., IP address, browser data) is only transmitted to YouTube/Google when a video is played.

Provider: Google Ireland Ltd., Dublin

Legal basis: Art. 6 para. 1 lit. a GDPR

b) Google Ads / Conversion Tracking

We use conversion tracking to measure the success of our campaigns. Cookies are only set after consent.

Opt-out: You can block or delete cookies at any time.

Legal basis: Art. 6 para. 1 lit. a GDPR

12. Security of Your Data

All data is transmitted encrypted via SSL/TLS.

Health data is stored on protected servers in the EU and made accessible only to authorized persons.

13. Changes to This Privacy Policy

This privacy policy is updated regularly.

Last updated: 25.01.2025